Compassionate Companions
The Compassionate Companion Service was born from a simple yet powerful ambition: to enable and empower individuals with an understanding of their care choices in their last year of life.
Dr Lindsey Crockett, GP Partner at Peninsula Practice in East Suffolk, recognised an unmet need in her rural practice for unhurried time and compassion where those in their last year of life, and their loved ones, can be supported to ensure they retain control over their care.
Companions enable and empower people referred into the service by discussing advance care plans and choices, ensuring medical teams are aware and able to honour them where possible.
Our Guiding Principles
Empathy
We have the time to listen and ensure that a person's wishes are recorded for those involved to be able to honour
Integrity
Our actions are anchored in honesty, transparency, and the unwavering commitment to do what's right
Community
We foster a supportive network, building strength and compassion through collaborative care
Respect
We honour each person's journey, choices, and dignity with utmost reverence and consideration
Our History and Evolution
From its inception, the Compassionate Companion Service has continued to develop, driven by a shared ambition to support those nearing the end of life, and their loved ones. Our history describes the path of purposeful evolution, highlighting how we’ve expanded our reach and deepened our impact within the community.
The Inception
The birth of Compassionate Companions began with a vision to fill a crucial gap in end-of-life care.
The Compassionate Companions Service was born from a gathering of local communities wanting skills and support: to enable and empower individuals with an understanding of their care choices in their last year of life. Funding was provided to pilot the possibility of compassionate care by the community, for the community.
Rising to the Challenge
Expanding reach and deepening commitment during unprecedented times.
During covid we saw and felt an incredible call to arms from local communities and the need more than ever to support those in their last year of life. The pilot project continued with great care. A film was made to raise awareness and as a testament to the power of compassionate communities: click here to watch the film
Community Impact
Over 200 lives touched, marking a significant increase in community support and referrals.
With many more referrals as awareness of our service grows we are needed more than ever. Clinicians and teams from A&E, hospital discharge teams, care homes and hospices are referring patients for important conversations where volunteers have the precious commodity of time as well as skills.
Looking Ahead
A future focused on growth, learning, and compassionate service expansion.
Our evaluation report evidences the impact of this service and with further funding secured for 2024-25, the commissioners recognised the potential to meet previously unmet needs for all patients registered in Ipswich and East Suffolk. We are determined to get secured recurrent funding to embed the service and expand across the whole Suffolk and North East Essex Integrated Care Board (SNEE ICB).
Meet the Team
Dedicated Hearts facilitating Compassionate Companions
Dr. Lindsey Crockett
GP and Service Lead
Lindsey combines her medical expertise with a passion for compassionate care, guiding our ambition to support individuals holistically and with no borders in their final year of life.
Kate Barber
Clinical lead Nurse Specialist
With an extensive background in clinical palliative care, Kate combines her nursing skills with great compassion and wisdom, coordinating patients and companions for successful service delivery.
Bill Thompson
Clinician
Bill applies his extensive experience as a Speech and Language Therapist within the NHS. to his role as clinical assistant, providing compassionate support to patients and companions.
Sara Moreton
Social Media Volunteer
Sara helps us connect with our community, sharing stories and information that highlight the importance of our work and how others can get involved.
Our Volunteers
The backbone of our service, our volunteers embody compassion and dedication. They receive training to provide information and support, ensuring that no one navigates the end of life alone.
"The most important thing is that we need to be understood. We need someone to be able to listen to us and to understand us. Then we will suffer less."
Thich Nhat Hanh
Unity in Community
Together, enhancing community care and support